Shipping policy

Please refer to our Shipping Policy for detailed information.

Key highlights:

Processing Time: Orders are processed within 1–3 business days after payment confirmation.
Shipping Origin: All orders are shipped from our warehouse in Malaysia.
Delivery Time: Delivery times vary depending on the destination country and selected courier service.
Import Taxes & Duties: International shipments may be subject to customs duties, taxes, or import fees. Any applicable charges are the responsibility of the customer.
Shipping to Europe & North America

We provide international shipping services from Malaysia to customers across Europe and North America through reliable courier partners. Shipping options and estimated delivery times will be calculated based on the destination address during checkout.

Shipping Options:

Standard International Shipping: Estimated delivery time is approximately 7–15 business days after dispatch.
Express International Shipping: Faster delivery options may be available depending on the destination country and courier availability.

Shipping Fees:

Shipping costs are calculated according to the destination country, package weight, and shipping method selected at checkout.
Free shipping may be available for qualifying orders, and any applicable offers will be displayed during checkout.

Tracking Information:

Once your order has been shipped, tracking details will be provided via email.
Customers can track their shipment throughout the delivery process where tracking services are available.
Delivery confirmation or signature requirements may vary depending on the courier and destination country.

Customs & International Delivery:

Customers are responsible for providing accurate shipping information to ensure successful delivery.
International orders may experience delays due to customs inspections, local regulations, or circumstances beyond our control.
Any customs duties, VAT, or import charges required by the destination country must be paid by the recipient.

If you have any questions regarding your shipment or need assistance with your order, please feel free to contact us. We will be happy to assist you.